Shipping Policy | Thank You Mummy
Shipping Policy
1. Shipping Options and Estimated Delivery Times
At TYM Nurturing Pvt Limited, we are committed to delivering your orders in a timely and reliable manner. We offer the following shipping options for your convenience:
- Standard Shipping: Estimated delivery within 7 business days.
- Express Shipping: Estimated delivery within 4 business days.
Please note that these delivery times are approximate and may vary depending on the destination, product availability, and chosen shipping method. During busy seasons or unforeseen circumstances, delivery times may be extended.
2. Order Processing
We aim to process and ship your orders as quickly as possible. Orders are typically processed within 2 business days from the date of purchase. You will receive a confirmation email with tracking information once your order has been shipped.
3. Shipping Charges
Shipping charges are calculated based on the weight and dimensions of your order, as well as the selected shipping method. The applicable shipping fee will be displayed during the checkout process before you complete your purchase.
4. Shipment Tracking
For your convenience, we provide shipment tracking for all orders. Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress and expected delivery date of your package. You can also track your order by logging into your account on our website.
5. Shipping Destinations
We currently offer shipping within most places in India. If you require shipping to a location not listed, please reach out to our customer support team for further assistance.
6. Shipping Restrictions
Please be aware that some products may have shipping restrictions due to their nature or regulatory requirements. Any such restrictions will be clearly specified on the product page.
7. Multiple Shipments
In certain cases, your order may be divided into multiple shipments if it contains items with different availability or delivery times. Each shipment will have its own tracking information.
8. Delays and Issues
While we make every effort to ensure the prompt and accurate delivery of your orders, there may be instances of shipping delays beyond our control, such as adverse weather conditions, customs inspections, or carrier-related issues. We appreciate your understanding in these situations and will assist you in resolving any shipping-related problems to the best of our ability.
9. Returns Due to Shipping Issues
If you encounter any issues with your order due to shipping, please contact our customer support team within 2 days from the anticipated delivery date. We will promptly work to resolve the matter to your satisfaction.
10. Contact Us
For any questions or if you require assistance regarding shipping, please do not hesitate to get in touch with our customer support team at support@thankyoumummy.in or +91 73 4888 4111. We are here to provide you with a seamless shopping experience.
Thank you for choosing TYM Nurturing Pvt Limited for your shopping needs. We appreciate your trust in our services.